Shipping & Returns

Shipping Policy

AFG Commerce Inc.

Last updated: September 7, 2026

DELIVERY & FULFILMENT

Delivery arrangements, estimated timelines and costs are confirmed in each written quotation or order confirmation. Timelines begin after required information, approvals and payments are received.

Shipping and logistics may be handled by third-party carriers. We coordinate agreed milestones and provide available updates, but carrier schedules, customs, inspections, weather and other events outside our control may affect delivery.

The customer is responsible for providing accurate delivery details and for any duties, taxes, permits or destination charges unless the written proposal states otherwise. Risk, title and insurance arrangements follow the agreed quotation, invoice or contract.

Report visible damage, shortages or delivery discrepancies promptly and retain packaging, photographs and delivery records. Contact info@afgcommerce.com and include the quotation or invoice number.

Return, refund & Exchange Policy

AFG Commerce Inc.

Last updated: September 7, 2026

RETURNS, CANCELLATIONS & CLAIMS

Because most orders are sourced to agreed business requirements, returns are not automatic. Eligibility, deadlines, restocking fees and return shipping responsibilities depend on the supplier’s terms and the written quotation or order confirmation.

Cancellation requests must be made in writing. Costs already committed to suppliers, carriers, inspections, customization or documentation may remain payable.

If goods appear incorrect, damaged or incomplete, notify us promptly before use or alteration. Provide the quotation or invoice number, photographs, quantities affected and supporting delivery records. We will review the matter and coordinate with the relevant supplier or carrier.

Any approved refund, replacement or credit is subject to the agreed order terms and third-party acceptance where applicable. Contact info@afgcommerce.com.